At Janmitra Sox, we take pride in delivering high-quality socks with consistency and care. However, if you are not satisfied with your purchase, we are here to help.
🧾 Return Policy
- Returns are only accepted for manufacturing defects or incorrect products.
- To be eligible for a return, the product must be unused, unwashed, and in its original packaging.
- Return requests must be raised within 7 days of receiving the order.
- Once your return is approved, we will arrange for a pickup or ask you to send the product back to us.
💸 Refund Policy
- Refunds will be processed only after we receive and inspect the returned product.
- If the product is approved for a refund, the amount will be credited to your original payment method within 7–10 business days.
- In case of prepaid orders, shipping charges (if any) are non-refundable.
⚠️ Non-Returnable Items
- Customized socks, bulk corporate orders, and used products are not eligible for return or refund unless defective.
📩 How to Raise a Return/Refund Request?
Please contact us at:
📞 Phone: +91-9999444225
📧 Email: info@janmitrasox.com
Or send your return item to:
📍 Address: New F-8, Shastri Nagar, Delhi – 110052